Some people don't like submitting bug reports about specific issues, but would rather just complain about general problems that bug the crap out of them. For those people there is the Dear Adobe site.
I don't particularly like the idea of smearing a company for no good reason, but if the people who are using the site have submitted bug tickets and feel like Adobe is ignoring them then I guess they have every right to complain.. or just use another product. That's part of how free market economics is supposed to work? If you find a better product then use it. And if the masses yell their complaints loud enough and the company is nimble enough then it'll fix the issues and keep the business.
Here's one I found: "please allow Flash's action window to stay visible when another app is in front, sometimes you need to compare code to something else." .. been an irritation for me for years and has been reported to Macromedia and Adobe many times. It's one of those "minor" issues that becomes major if you have to use the application a lot. I'm pretty sure I saw on one of the demos or heard through the grapevine that this has been changed in CS4.. so when you have the Actions panel open and switch over to another app the Actions panel remains visible. So maybe they did react and fix that. I'll keep my fingers crossed for code folding.
Dear Adobe Monday, September 15, 2008

